Terms & Conditions

Introduction

Welcome to Horizons Marketing Agency! These Terms & Conditions (“Agreement”) govern your use of our services, website, and interactions with our agency. By accessing or using any of our services, you agree to be bound by this Agreement. If you do not agree to any part of these terms, please refrain from using our services.

Scope of Services

Horizons Marketing Agency offers a comprehensive range of digital marketing services, which may include:

Google Business Profile Optimization
Search Engine Optimization (SEO)
Social Media Strategy, Management, and Advertising
Website Development and Ongoing Support
Pay-Per-Click (PPC) and Paid Social Advertising
Content Development and Distribution
Local SEO and Visibility Enhancements (including our proprietary MapElite Visibility and MapJuice systems)

Pricing and Payment

Service Fees: All fees for the services provided are clearly outlined in each respective Service Agreement, Proposal, or Invoice.
Billing Schedule: Payments are required according to the schedule specified in the Service Agreement (e.g., monthly or per project). Failure to pay on time may result in the temporary suspension of services.
Late Fees: Any payments that are more than 10 days overdue may incur a late fee of 2% of the outstanding balance or the highest rate allowed by law.
Refund Policy: Since our services involve labor and third-party expenses, refunds are typically not available unless specifically outlined in the terms of the agreement.

Cancellation & Termination of Services

Client Cancellation: Clients may cancel services at any time by providing at least 30 days’ written notice. Any work completed or in progress before the termination notice will be invoiced and must be paid in full.
Agency Termination: Horizons Marketing Agency reserves the right to terminate or suspend services if the client fails to make payments or violates any aspect of this Agreement. We may also choose to terminate services for other reasons with 30 days’ notice.
Post-Termination Access: Following termination, clients will lose access to any ongoing campaigns and proprietary materials created by Horizons Marketing Agency unless otherwise specified in the Service Agreement.

Ownership of Intellectual Property

Client Intellectual Property: Clients retain full ownership of any intellectual property they provide to us, such as logos, text, and images. By submitting such content, clients grant us a limited license to use it strictly for the purpose of fulfilling our services.
Agency-Created Content: All strategies, designs, written content, and marketing materials created by Horizons Marketing Agency remain the intellectual property of the agency unless otherwise agreed upon. Upon full payment of fees, clients are granted a non-exclusive license to use these materials in the scope of their business.

Confidentiality

Both parties agree to maintain confidentiality of any proprietary or sensitive information exchanged during the engagement. Neither party shall disclose confidential information to third parties without explicit permission, unless required by law.

Disclaimer and Limitation of Liability

Service Disclaimer: Horizons Marketing Agency strives to provide the highest level of service but cannot guarantee specific results, such as achieving certain search engine rankings or ROI. Several factors, including changes in algorithms and market conditions, are beyond our control.
Limitation of Liability: The liability of Horizons Marketing Agency for any claims related to this Agreement shall not exceed the total amount paid by the client for services during the 12 months preceding the claim.
Client Indemnification: Clients agree to indemnify and hold Horizons Marketing Agency harmless from any claims, losses, damages, or expenses (including attorney fees) arising from the client’s use of our services or breach of this Agreement.

Third-Party Services

In delivering our services, Horizons Marketing Agency may incorporate third-party platforms or services (such as Google Ads or social media channels). Clients agree to comply with the Terms & Conditions of these third-party providers, and Horizons Marketing Agency is not responsible for their actions or any disruptions in their services.

Privacy and Data Protection

We respect your privacy and comply with all relevant data protection regulations, including GDPR where applicable. Any personal information collected will be used solely for providing and improving our services. For details on how we manage data, please refer to our Privacy Policy.

Dispute Resolution & Governing Law

This Agreement is governed by the laws of [Insert State/Region]. Any disputes arising from this Agreement shall be resolved through binding arbitration in [Insert State/Region], and each party will bear their own legal costs unless otherwise ruled by the arbitrator.

Modifications to Terms

Horizons Marketing Agency reserves the right to amend or update these Terms & Conditions at any time. Clients will be notified of any significant changes, and continued use of services following such notification constitutes acceptance of the revised terms.